IBO Policies and Procedures
These Policies and Procedures as presented here and as amended from time to time at the sole discretion of Tradeknology LLC (hereafter “Tradeknology” or “COMPANY”), are incorporated into, and form an integral part of, the Tradeknology IBO Agreement, Compensation Plan and Terms and Conditions. Throughout these Policies and Procedures, when the term “Agreement” is used, it collectively refers to the Tradeknology IBO Agreement, the Tradeknology’s Policies and Procedures, the Tradeknology Compensation Plan and Tradeknology’s Terms and Conditions.
It is the responsibility of each Independent Business Owner to read, understand, adhere to, and ensure that he or she is aware of and operating under the most current version of these Policies and Procedures. When enrolling a new Independent Business Owner, it is the responsibility of the enrolling Independent Business Owner to provide the most current version of these Policies and Procedures, the Tradeknology Terms and Conditions and the Tradeknology Compensation Plan to the applicant prior to his or her execution of the IBO Agreement. Tradeknology reserves the right to change these Policies and Procedures, Terms and Conditions, Compensation Plan and marketing policies at any time.
The COMPANY conducts business in an ethical and credible manner and requires its Independent Business Owners to deal ethically with their customers, with each other and with the COMPANY. The COMPANY permits no unethical or illegal activity and will intercede when such behavior may exist, and the COMPANY reserves the right to use its best judgment in deciding whether certain Independent Business Owner activities are unethical. Furthermore, the COMPANY may use its own discretion in determining the appropriate course of action. If the COMPANY determines that unethical activities may exist, then it reserves the right to suspend or terminate Independent Business Owner status, including but not limited to all commissions and payments of any kind. Under no circumstances is an Independent Business Owner who is terminated for unethical or illegal activity entitled to a refund of their renewal fee, nor are they entitled to sell or transfer their position.
Examples of unethical behavior include but are not limited to the following:
Making any false or misleading remarks, statements, innuendos, or rumors that may disparage the COMPANY, its products or services, its compensation plan, its employees, its founders, staff or another COMPANY Independent Business Owner
Making any claim regarding the COMPANY’s products that are not found on the COMPANY’s current websites or official, current marketing material
Making unapproved income claims or revealing the amount of income you are or have received through the COMPANY or other network marketing opportunities that you may or may not have been involved in currently or previously
Re-labeling, altering in any way or repackaging any of the COMPANY’s products for financial gain or COMPANY’s financial loss
Directly or indirectly disclosing any information in your back office to a third party other than an official COMPANY authorized employee for the purpose of assisting you with a specific issue that is related to your Tradeknology Independent Business Ownership
Use any of the information in your back office or activity report in a manner to influence another Tradeknology Independent Business Ownership to alter their relationship with the Company in any way
Use the information in your back office or activity report to compete with the COMPANY in any way
Providing, selling, or revealing any customer lists and/or their contact information that appears in your activity report or downline report to a third party. This includes the customer lists and/or their contact information that belongs to the COMPANY or appears in any other Independent Business Ownership’s activity report or downline report.
Directly or indirectly disclosing the password or other access code to your back office or activity report
Use of another person’s credit card without express written permission
Forging any signature on any document physically or digitally
Depositing any check made out to the COMPANY into another account instead of immediately forwarding it to the COMPANY
Any unauthorized use of the COMPANY’s name, logos, photos, videos, trademarks or copyrighted material in any way or fashion
Violation of any state or federal laws or regulations
Competing with the COMPANY’s products or services directly or indirectly through association with another business or through your own personal efforts
Aggressive or abusive language, behavior or treatment or any inappropriate behavior toward any COMPANY employee, contractor, founder, or another COMPANY Independent Business Owner
The COMPANY does not extend coverage under any of its polices or products to Independent Business Owners. If you use your personal property (such as your car or computer, home, etc.) for business use, such property may not be covered for loss or damage.
Cross-line recruiting: An Independent Business Owner may not solicit an individual or entity that has been previously sponsored by another Tradeknology Independent Business Owner (or that is considering joining the COMPANY and being sponsored by another Independent Business Owner) to join their Tradeknology business as their direct enrollee. Independent Business Owner may not solicit any Tradeknology Independent Business Owner or entity to join another network marketing opportunity offered by another company during the term of their Tradeknology Independent Business Ownership and for a period of one year after unless it is partially owned or officially associated with Tradeknology, LLC. Violation of this company policy may result in immediate termination.
Cash or Monetary Incentives
The COMPANY strictly prohibits Independent Business Owners from offering cash or monetary incentives, promotions, prizes, or bonuses to members of their downline or upline organizational members, or customers as a method of influencing customer acquisition.
To eliminate crossline recruiting practices, the COMPANY strictly prohibits the use of cash or monetary incentives/promotions/prizes/bonuses for purposes of recruiting new Independent Business Owners.
The COMPANY has put in place a specific sales model and strongly encourages its Independent Business Owners to promote customer acquisition and recruiting by adhering to this sales model.
Territorial Rights/Conducting Business Across International Borders
Independent Business Owners can market services and products and sponsor new Independent Business Owners in any country where the COMPANY conducts business, without exclusivity. Independent Business Owners may only promote the COMPANY in countries where the COMPANY currently operates.
Independent Business Owners conducting business in foreign countries must adhere to the COMPANY Policies and Procedures governing activities in that country. Furthermore, compensation will be based on the current Compensation Plan of that specific country and be subject to conversion to U.S. funds.
Independent Business Owners are responsible for knowing and adhering to all laws and accepted business practices in the countries they choose to market. This includes but is not limited to immigration laws and accepted marketing practices.
Qualification Requirements for Payment
The COMPANY offers a variety of different ways that allows the Independent Business Owner to earn income through its Compensation Plan. Some of these payment plans require that the Independent Business Owner be Qualified. Qualification requirements are defined in the Compensation Plan. It is the responsibility of the Independent Business Owner to continually check to make sure that they are qualified for each individual pay plan that requires qualifications. The COMPANY will not be obligated to pay for any pay plan when an Independent Business Owner falls out of qualification.
Marketing Advertising Policy
Tradeknology, LLC offers a variety of different marketing tools that are provided by the company to help you build your business. These materials such as, presentations, videos, ebrochures and business card templates are available through your replicated web site. There are those Independent Business Owners who prefer to use their own materials or create materials for certain special events. In the event that this is the case, we have outlined our policy and procedures for personalized marketing materials.
Tradeknology, LLC requires that all personalized marketing material be approved, in writing by the COMPANY before an Independent Business Owner can DISTRIBUTE such material. Any request from an Independent Business Owner must be in writing and include the following:
Independent Business Owner Name
Independent Business Owner Username
Address and Telephone Number
The complete copy or material that you wish to submit
When you will use the material
Where it will be distributed
How you will distribute the material
Please email this request to: [email protected]
Once the materials are received, please allow 15 to 21 business days for processing. If you have not received a response in this time, please contact us via email at [email protected].
Under no circumstances may an Independent Business Owner place an ad to promote the COMPANY’s Products and/or Compensation Plan in a national publication without prior, written approval from the COMPANY in writing.
Always introduce and refer to yourself as an Independent Business Owner, REP, Representative or Member of Tradeknology. You must never give the impression that you represent the COMPANY in any way as an employee or official agent.
The use of Tradeknology’s logos and trademarks or service marks is strictly forbidden without prior, written approval from the COMPANY.
Make sure that when you design the material, it clearly shows that it is coming from you as an Independent Business Owner and not produced by Tradeknology in any way shape or form.
You may use COMPANY written information that is commonly found in our current marketing materials but may not do so word for word without prior, written approval from the COMPANY as our materials are protected by copyright laws.
You must never make any promises of income.
You must always include on all your advertising of any form the following disclaimer:
WE PROVIDE ABSOLUTELY NO GUARANTEE THAT YOU WILL EARN ANY MONEY OR ACHIEVE A FINANCIAL GOAL USING THE METHODS, INFORMATION AND SUGGESTIONS IN THE CONTENT PROVIDED. ANY EXAMPLES OR DEMONSTRATIONS PROVIDED ARE IN NO WAY A GUARANTEE OR PROMISE THAT AN INDIVIDUAL WILL MAKE FINANCIAL GAINS OF ANY KIND. THE POTENTIAL FOR EARNINGS IS TOTALLY DEPENDENT ON THE PERSON USING OUR WEBSITE, SERVICES, METHODS, AND IDEAS. TRADEKNOLOGY DOES NOT PROVIDE OR RECOMMEND A "GET RICH SCHEME" OR A "MAKE MONEY SCHEME". YOUR LEVEL OF SUCCESS IN OBTAINING THE RESULTS CLAIMED IN OUR MATERIALS DEPENDS ON THE TIME YOU DEVOTE TO THE METHODS AND IDEAS PROVIDED, YOUR OWN FINANCIAL RESOURCES, YOUR VARIOUS EXPERIENCES, SKILLS, KNOW HOW AND YOUR OWN KNOWLEDGE. ALL THESE FACTORS VARY FROM ONE INDIVIDUAL TO ANOTHER. WE CANNOT GUARANTEE THE RESULTS YOU OBTAIN OR YOUR SUCCESS OR YOUR INCOME LEVEL OR ANY OTHER OUTCOME YOU DESIRE. WE DO NOT TAKE ANY RESPONSIBILITY FOR YOUR ACTIONS.
If you choose not to use the business cards produced by Tradeknology, LLC, you must then follow the following procedures:
You may not use the Tradeknology logo, however, you may use the Tradeknology name.
Refer to yourself as an Independent Business Owner or IBO or Representative.
Do not make any promises of income, ever.
The Promotion of International Expansion
Tradeknology, LLC has plans to enter into the international world by marketing our products into other countries. It is important to point out that every country has its own established rules and regulations that companies must follow in order to market their products. The process can be very precise. It is therefore important that all Independent Business Owners of Tradeknology refrain completely from trying to market our product in other countries at this time. Tradeknology will announce to our Independent Business Owners as we receive individual approvals to market our products, one country at a time. Upon those announcements, Independent Business Owners will then be allowed to market our product in those countries. In keeping with this policy, Independent Business Owners must:
Not market our product or opportunity to anyone in a country that is not approved by Tradeknology.
Not market in any form to prospects in a country that is not approved by Tradeknology.
When developing personal marketing materials for any country that is approved by Tradeknology, please refer to the appropriate guidelines the COMPANY sets forth for that country.
Direct Mail Pieces, Fliers and Brochures
Independent Business Owners will not be allowed to substitute their names on any materials that have been previously approved for other Independent Business Owners.
Photocopying of any marketing materials provided by Tradeknology, LLC. is not permissible, however, Independent Business Owners my print any current material that is provided by the company off of our website.
Tradeknology does not permit Independent Business Owners to send unsolicited e-mails. Any e-mail sent by an Independent Business Owners that promotes Tradeknology, the Tradeknology Opportunity, or Tradeknology products and services must comply with the following:
There must be a functioning return e-mail address to the sender that includes a request that future e-mail solicitations or correspondence not be sent to him or her (a functioning “opt-out” notice).
The use of deceptive subject lines and/or false header information is prohibited.
All opt-out requests, whether received by e-mail or regular mail, must be honored.
All emails sent that promote Tradeknology, its Opportunity or products, must adhere to all the other marketing and advertising guidelines in this policy.
Trademarks and Copyrights
The COMPANY will not allow the use of its trade names, trademarks, designs, photos, videos, audio recordings or symbols by any person, including a COMPANY Independent Business Owner, without its prior, written permission by the COMPANY. Independent Business Owners may not produce for sale or distribution any recorded company events and speeches without written permission from the COMPANY; nor may Independent Business Owners reproduce for sale or for personal use any recording of company-produced audio or video presentations.
Media and Media Inquiries
Independent Business Owners must not attempt to respond to media inquiries regarding the COMPANY, its products, or their independent businesses. All inquiries by any type of media must be immediately referred to COMPANY Public Relations Department. This policy is designed to assure that accurate and consistent information is provided to the public as well as a proper public image.
CANCEL: The termination of an IBO’s business. Cancellation may be either voluntary, involuntary, or through non-renewal.
COMPENSATION PLAN: The guidelines and referenced literature for describing how IBOs can generate commissions and bonuses.
CUSTOMER: A Customer who purchases a Tradeknology membership and does not sign up as an IBO or engage in building a business or selling the services of Tradeknology.
INDEPENDENT BUSINESS OWNER (IBO): An individual who subscribes to the IBO Program Fee and agrees to the Business Owner Agreement and the Policies and Procedures of Tradeknology, which gives the individual the ability to build a business promoting the products and services and Tradeknology and earn Commissions and Bonuses per Tradeknology’s Compensation Plan.
ORGANIZATION: The Customers and IBOs placed below a particular Independent Business Owner in Tradeknology’s Binary and Unilevel structures.
PLACEMENT: Your position inside your Sponsor’s organization.
RECRUIT: For purposes of Tradeknology, LLC’s, the term “Recruit” means the actual or attempted solicitation, enrollment, encouragement, or effort to influence in any other way, either directly, indirectly, or through a third party, another person to enroll or participate in a multilevel marketing, network marketing, or direct sales opportunity.
SPONSOR: An IBO who enrolls a Customer or another IBO into the Company and is listed as the Sponsor in the backoffice. The act of enrolling others and training them to become IBOs is called “sponsoring.”
UPLINE: This term refers to the IBO(s) above a particular IBO in a sponsorship line up to the COMPANY. It is the line of sponsors that links any particular IBO to the COMPANY.
TEAM GENEALOGY: It is the binary organization that lives in the IBOs backoffice that does not represent the referral timeline but instead places people according to the placement settings from the IBO and his/her upline within the COMPANY binary structure.
REFERRAL GENEALOGY: It is the direct referral organization that shows all directly referred IBOs on their level 1 and their direct referrals on level 2 and so on. This organization is also shown in the IBOs backoffice under Referral Genealogy.
The COMPANY supports the practice of Regional and local Training Events, Super Saturdays, "Personal Business Opportunity Meetings” and Private Business Receptions, as they are valuable educational tools when held properly with both professionalism and integrity. Under no circumstances are any type of meeting/training session intended to provide any additional income stream to those who are sponsoring the events and must be offered as non-profit activities at all times.
All Regionals, "Super Saturdays,” private marketing events, or on-line webinars must be submitted to the COMPANY for approval in conjunction with the current terms of hosting such events. Events that do not receive prior approval will be considered operating outside of the COMPANY’s approval and philosophy and will not be promoted or endorsed by the company in any manner. Any Tradeknology supported event must be led by a Master Builder 2000 or above. Person responsible must email [email protected] for coordination and COMPANY support approval.
Attendance at COMPANY events is not a requirement for being an Independent Business Owner, nor a prerequisite for success in this business.
The COMPANY reserves the right to pursue the remuneration of any legal or operational fees or the recovery for any damages as a result of any policy violation by the COMPANY Independent Business Owners. The COMPANY also reserves the right to recoup such costs from future bonuses, commissions, or other payments.
The COMPANY reserves the right to limit or disallow any marketing activities that cast negative aspersions on the integrity, truthfulness, and/or reputation of the COMPANY.
Transfer/Disposition of Independent Business Owners Business
An Independent Business Owner’s position can be inherited or bequeathed but cannot be transferred or assigned during his or her lifetime without written consent of the COMPANY, which consent will not be unreasonably withheld. The COMPANY may charge a transfer fee.
Upon the death or incapacity of an Independent Business Owner, or of its principals, the rights to the commission and marketing position shall pass to the designated successor, provided said successor complies with all the terms of the COMPANY agreement, the COMPANY’s Policies and Procedures and fulfills the duties and obligations required of an Independent Business Owner herein. In the case of a transfer to an existing Independent Business Owner, or to an individual listed as a partner/shareholder/trustee in an existing Independent Business Owner status, the individual will need to contact the COMPANY at [email protected] to discuss his/her options in either maintaining the status or transferring it. If the transfer is of a temporary nature (i.e. the Independent Business Owner is temporarily incapacitated), the subsequent activation and deactivation will likewise be temporary.